Terms of service
Welcome to the official website of Sumié by Leora Exclusive Private Limited (“Sumié”, “we”, “us”, “our”). By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
Sumié reserves the right to modify or update these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms. We encourage users to review this page periodically.
1. Eligibility Criteria
By using this website, you confirm that:
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You will provide accurate, current, and complete personal and payment information when placing an order or creating an account.
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You will not use the website for any illegal, unauthorized, or fraudulent purposes.
2. Intellectual Property Rights
All content displayed on this website including but not limited to the brand name “Sumié”, “Sumié by Leora Exclusive Private Limited”, logos, text, images, product photography, graphics, design elements, and digital assets is the exclusive property of Leora Exclusive Pvt. Ltd.
You are strictly prohibited from copying, reproducing, distributing, modifying, or creating derivative works of any content without explicit written permission from the company. Unauthorized use may result in legal action. All trademarks and brand identifiers are protected under applicable intellectual property laws.
3. User Responsibilities
When using this website, you agree to:
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Provide truthful and accurate registration, contact, and payment details.
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Keep your account credentials secure and confidential.
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Refrain from engaging in any activities that may harm the website, including fraudulent transactions, automated data scraping, data mining, hacking, or tampering with website functionality.
4. Pricing & Product Information
All prices displayed on the Sumié website are subject to change without prior notice. While we make every effort to ensure product details and pricing are accurate, errors may occur.
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Product descriptions, images, and colours may vary slightly due to lighting, photography, or screen resolution differences.
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Sumié reserves the right to correct errors in pricing or product information at any time.
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Orders may be cancelled or refused if inaccurate information was displayed at the time of purchase.
5. Order Acceptance & Limitations
Sumié reserves the right to:
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Reject or cancel orders suspected of fraud or misuse.
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Limit the quantity of items purchased per person, per household, or per order.
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Prohibit the resale of Sumié products without explicit authorization.
These measures are taken to ensure fair usage and protect our brand integrity.
6. Payment Terms
We accept a range of secure payment methods, including UPI, Net Banking, Debit/Credit Cards, digital wallets, and other authorized payment gateways.
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All payments must be valid, authorized, and processed successfully.
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Any fraudulent or unauthorized payment activity will result in immediate order cancellation and may lead to legal action.
7. User-Generated Content
If you submit or upload any content to our website (such as reviews, testimonials, photos, or feedback), you agree to grant Sumié a non-exclusive, royalty-free license to use, reproduce, publish, or display this content for marketing or promotional purposes.
Users must not upload content that is offensive, unlawful, misleading, defamatory, or harmful. Sumié reserves the right to remove or moderate any such content at its discretion.
8. Third-Party Services
Our website may integrate third-party tools, plugins, or services (such as payment gateways, analytics tools, or social media widgets). Sumié is not responsible for any issues, errors, or damages caused by third-party service providers. Users are encouraged to review the respective terms and policies of these third-party platforms.
9. Website Availability & Security
While we strive to keep the website functional and secure, Sumié:
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May occasionally take the website offline for maintenance or updates, without prior notice.
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Is not liable for data loss, disruptions, or errors resulting from technical failures.
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Prohibits users from introducing malicious software, bots, or harmful code intended to compromise website security.
10. Limitation of Liability
To the fullest extent permitted by law, Sumié shall not be held liable for:
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Any indirect, incidental, or consequential damages arising from the use or inability to use the website.
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Delays or failures caused by circumstances beyond our control (including natural disasters, courier disruptions, strikes, or system failures).
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Misuse or misinterpretation of our website content or products by users.
11. Indemnification
Users agree to indemnify, defend, and hold harmless Sumié by Leora Exclusive Private Limited from any claims, losses, damages, liabilities, legal fees, or expenses arising from:
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Misuse of the website or its content.
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Breach of these Terms & Conditions.
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Violation of any applicable laws or third-party rights.
12. Governing Law & Jurisdiction
These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes or claims arising out of the use of this website will fall under the exclusive jurisdiction of the courts in Mumbai, Maharashtra.